Hospitality Intern

Req ID: 6765 

Department: Sales 

Status: Intern , Nonexempt  

Location: St. Helena, California (US-CA)  

Workplace Location:  On-Site

Job Summary:

To assist in the coordination and execution of all Trinchero Family Estates events. Assure all aspects of exceptional customer service are executed in a smooth, efficient, and accurate fashion while providing guest experiences of optimum quality.

Essential Functions:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Job duties will include but are not limited to:

• Assist the Hospitality Manager, Director of Hospitality, and Culinary Team in the preliminary logistical setup and planning of all events

• Adhere to established service standards as set forth in the training manuals and directives provided by Hospitality Management

• Maintain cleanliness and organization in all storage and work areas

• Participate in bi-annual departmental inventory procedures

• Assist with the maintenance of hospitality facilities and equipment

• Support and assist with departmental assignments as needed

• Maintain and promote departmental “green” practices

• Execute all actions on daily, weekly, and bi-monthly checklists in all locations

• Assist in managing wine inventory for department at Trinchero Napa Valley Winery

• Learn all aspects and departments of Trinchero Family Estates’ Hospitality department

• Setup and breakdown of all meals’ setups, tastings, receptions, and tours.

• Assisting with other Hospitality departments including culinary, scullery, and Visitor Centers

• Execute daily setups and service for events at Trinchero Napa Valley, including meals, tastings, and meetings.

Qualifications:

• Education: High School diploma required, two-year or four-year degree preferred.

• Years of Experience: 2 to 5 years Hospitality experience, including recent experience in restaurant/banquet supervision preferred

• Must have excellent organizational skills and the ability to follow through on projects with minimal supervision

• Excellent verbal and written communication skills

• Creativity and the ability to maintain a dynamic and fun environment

• Working knowledge of fine dining caliber food and beverage service standards

• Able to interact effectively with other departments within the winery as well as outside vendors/agencies/customers

Working Conditions:

• Regular working schedule to include weekends and holidays

• Long and irregular hours during peak seasons and/or special events

• Moderate to heavy physical work (moving wine cases and retail supplies, setting up for special events)

• Work site may be any one of Trinchero Family Estates’ facilities

• Standing for long periods of time (8 hours per day)

• Washing wine glasses and dishes to keep a clean work environment

• Ability to lift at least 60 pounds

• Ability to work on own for long periods of time

Salary Range: $22.00 -  $27.00  

The starting pay will be based on several factors, including but not limited to experience, training, education, and geographic location.

Trinchero Family Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Trinchero Family Estates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.